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SHIPPING & RETURNS

Shipping Policy

Return & Exchange Policy

All items will be shipped after inspection. If the item is sold out, production will generally take 5 to 8 days and we will expedite shipping. All Items within New York State are subject to New York State Sales Tax (8.875%). International clients will be subject to any duty fees from customs.

                  Warranty

A 30 day warranty is included on all jewelry purchased from Saint James Place. We stand by our Jewelry so feel free to reach out with any questions. In the case that a repair in nessarary we ask that you simply email us a pic/video of the item so that we may have the opportunity to remedy the issue.

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Any return must be made within 10 days of receiving* the item. *receiving: is the date determined by the shipping company once the package is delivered.​ A restocking fee of $70.00 shall be applied for all returned goods. ​Returned items will be inspected to determine if any modifications were made. Any modification made (such as ring re-sizing), disqualifies the buyer from a refund or credit. The purchased item will be sent back to the buyer. Payments towards custom orders are only refundable with store credit. There are no returns or exchanges on Watches.

 

Payment Options​

  • Money Order

  • Bank Wire Transfer

  • PayPal

  • Cash (In-House Appointment)

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